Call on: 0845 205 55 16

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Support

Support

Staff Training

All fitting staff are trained to City & Guilds standards and also undergo regular training in areas such as administration, customer service and interpersonal communications. Viking Dealer Division has 17 training centres across the UK.

Service Manager Training

Viking Dealer Division will provide training for dealership service managers, enabling them to comfortably communicate with customers in relation

Management Information Reporting

We can provide in-depth analysis of your business performance with monthly management information reports.

Major Fleet Management

Viking Dealer Division customers benefit from access to billing major fleet
management, contract hire and leasing companies. Customers can therefore
generate an increased margin on tyres and other services through this billing route.

Typical reports include:

  • Monthly performance by dealership against agreed target.
  • Monthly and cumulative spend by tyre manufacturer.
  • Monthly and cumulative number of units fitted by tyre manufacturer.
  • Monthly and cumulative spend by tyre size.